Terms of Service

Terms of Service

Last Updated: 11/17/2025
Ethan Flamand | EV Consulting


1. Agreement to Terms

These Terms of Service (“Terms”) constitute a binding agreement between you (“Client”) and Ethan Flamand | EV Consulting (“Consultant,” “I,” “me,” or “my”). By booking and receiving a consultation, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use or access any consulting services.


2. Description of Services

Ethan Flamand | EV Consulting provides electric vehicle–related educational and advisory services, including but not limited to:

  • Consultations (virtual or in-person)

  • Personalized recommendations

  • Cost and breakeven analyses

  • Ownership guidance

  • Post-consultation summary materials

These services are informational only.
They are not financial, legal, tax, engineering, or professional advice of any kind.


3. Scope and Limitations

The Consultant provides guidance based solely on:

  • publicly available information,

  • tools and data sources considered reasonably reliable, and

  • information provided by the Client.

Because information may be incomplete, unavailable, inaccurate, or subject to change, the Consultant cannot and does not guarantee any specific outcomes, including but not limited to:

  • financial savings,

  • tax incentives or credit eligibility,

  • vehicle range or performance,

  • long-term cost projections,

  • third-party pricing or availability,

  • installation quality or safety of charging equipment,

  • or any results related to the purchase, sale, or operation of an electric vehicle.

The Client acknowledges that all recommendations are opinions, not promises or guarantees.


4. Payment and Invoicing

4.1 Payment Timing

Clients are invoiced for the full amount of their selected service tier after the consultation is completed.

4.2 Obligation to Pay

By receiving a consultation, the Client agrees to pay the full price of the service tier they selected.
This obligation is not contingent upon:

  • satisfaction with the consultation,

  • whether the Client ultimately purchases a vehicle,

  • whether follow-up materials are needed,

  • or any subsequent decisions or actions by the Client.

4.3 Delivery of Post-Consultation Materials

Post-consultation materials (e.g., summary PDFs, analyses, follow-up resources) will be delivered only after full payment is received. 

Once the Client submits full payment for their selected service tier, the Consultant is obligated to provide the corresponding post-consultation materials in a timely manner, consistent with the description of the service tier chosen.

4.4 Pricing Records

Service pricing is documented through:

  • the Client’s chosen service tier at booking,

  • confirmation emails,

  • intake forms,

  • and Google Forms response records.

These records serve as verification of the agreed-upon price.


5. Refund Policy

No refunds are offered under any circumstances.

All sales are final once the consultation has been delivered.


6. Client Responsibilities

The Client agrees to:

  • Provide accurate and complete information necessary for the consultation.

  • Notify the Consultant promptly of any changes to relevant information.

  • Review all materials critically and exercise independent judgment when making purchase decisions.

The Consultant is not responsible for negative outcomes arising from incomplete, inaccurate, or omitted information provided by the Client.


7. No Professional, Legal, or Financial Advice

The Consultant is not a financial advisor, tax professional, lawyer, engineer, or licensed contractor.
All consulting materials are intended for general informational purposes only.

The Client is responsible for seeking independent professional advice when needed.


8. Independence and No Endorsement

The Consultant is not employed by, sponsored by, endorsed by, or affiliated with any automaker, dealership, charging company, utility provider, or third-party installer.

Any references to third-party products or services are provided for convenience only and do not constitute endorsements.


9. Third-Party Services and Installations

The Consultant is not responsible for:

  • the quality, safety, or performance of third-party EVs, chargers, installers, contractors, or vendors;

  • defects, damages, or losses arising from third-party products or actions;

  • or any claims related to third-party warranties or guarantees.

All third-party interactions are solely between the Client and the third party.


10. Limitation of Liability

To the fullest extent permitted by law:

  • The Consultant shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

  • The Consultant’s total liability shall not exceed the amount the Client paid for the service.

  • The Client agrees to indemnify and hold the Consultant harmless from any claims arising from decisions made based on the consultation.

The Consultant is not liable for losses stemming from:

  • vehicle purchases or ownership,

  • tax decisions,

  • charging installation issues,

  • inaccurate or outdated data,

  • or any actions taken by the Client or third parties.


11. Privacy and Communications

Information submitted through booking systems, Google Forms, emails, or other contact methods will be used solely for providing consulting services.

The Consultant does not sell or share personal information.

By engaging with the service, the Client agrees to receive necessary emails regarding scheduling, payment, and deliverables.


12. Changes to Terms

The Consultant may update these Terms at any time.
The “Last Updated” date will reflect the most recent revision.

Continued use of the services constitutes acceptance of updated Terms.


13. Contact Information

For questions regarding these Terms, please contact:

Ethan Flamand
Email: ethanflamand@customevsolution.com
Website: customevsolution.com